12 foot Inflatable Sea Eagle Kayak 380XK Pro Carbon Package, 1-3 Seater, Easy Transport, Fast Set Up

Openairlifestyles.com honors all manfacturer's warranties. This Sea Eagle product comes with a 3 year limited warranty from Sea Eagle Boats, Inc. as specified below.

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Sea Eagle Limited

Three Year Warranty

Sea Eagle boats are covered for a full three years against manufacturer's defects* ... from bow to stern.

Sea Eagle can afford to offer this comprehensive warranty because of our 58 year experience in designing and selling inflatable boats. We know quality products, and we stand behind them.

Terms and Conditions:

1. Warranty Term will be three years from the date of customer receipt for all non-commercial users
2. Commercial operators, including but not limited to rental operators, will be covered for six months from the date of receipt
3. Warranty applies to defects in material and workmanship. It does not cover:Damage due to negligence, neglect, lack of maintenance, accident, abnormal or improper use, bad assembly or improper repair attempts, or damage resulting from the use of a pump not supplied by Sea EagleAlteration or customizationAbrasions, tears or puncturesNormal color fadingNormal wearOverglueing and other aesthetic imperfectionsCrazing, blistering and aging of fabrics, metals or wood
4. Does not cover incidental costs such as haul-out, launching, towing, or any other consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
5. Customer must provide reasonable documentation to establish a defect, including but not limited to:Digital photographs clearly showing the defectTroubleshooting to establish or narrow down the cause of the problem
6. In the event that a defect cannot be demonstrated by photographs, customer may return products after obtaining an RMA number from Sea Eagle. Returns will be: Sent at the customer's expense. Customer must insure return shipments or accept the cost of merchandise damaged in transit to Sea Eagle. If Sea Eagle determines the product is defective, customer will be refunded the published common carrier freight charge for the shipment. Sea Eagle will not reimburse packaging and handling charges incurred by full service operations such as Fedex Kinkos, UPS Stores, or any other packaging and shipping provider.
7. For orders exported outside the United States, Sea Eagle Boats, Inc. will not be responsible for any import duties, taxes, or fees associated with shipping replacement products.
8. Sea Eagle is not responsible for shipping warranty products to any country other than the country which the original order was delivered to.
9. Our obligation under this warranty shall be limited to repairing a defective part, or at our discretion, replacing such part or parts as shall be necessary to remedy any malfunction resulting from defects in material or workmanship as covered by this warranty. We reserve the right to improve the design of any product without assuming any obligation to modify any product previously manufactured.
10. Severability: If any provision of this Limited Warranty is unenforceable, for any reason, all other provisions hereof shall remain in full force and effect.
11. To make a warranty claim, call (631) 898 2118 to obtain an RMA number.
12. SEA EAGLE BOATS, INC.’S SOLE OBLIGATION, AND BUYER'S SOLE AND EXCLUSIVE REMEDY, UNDER THIS WARRANTY SHALL BE THE REPAIR OR REPLACEMENT, AT SEA EAGLE BOATS, INC.’S OPTION AND SUBJECT TO THE TERMS AND CONDITIONS OF THIS WARRANTY, OF ANY PART OR PARTS WHICH ARE DETERMINED BY SEA EAGLE BOATS, INC. TO BE DEFECTIVE. WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL SEA EAGLE BOATS, INC., BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, CONTINGENT, OR PUNITIVE DAMAGES, FOR ANY BREACH OF WARRANTY.
13. Limitation and Disclaimer of Warranty.  - EXCEPT AS HEREIN ABOVE SET FORTH, SEA EAGLE BOATS, INC. MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AND THE LIMITED WARRANTY HEREINABOVE SET FORTH IS EXPRESSLY IN LIEU OF ANY WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF SEA EAGLE BOATS, INC. IF, WITHOUT LIMITING AND NOTWITHSTANDING THE FOREGOING, ANY WARRANTY SHALL BE FOUND TO EXIST BEYOND THE LIMITED WARRANTY HEREABOVE SET FORTH, ANY SUCH ADDITIONAL WARRANTY SHALL BE LIMITED IN DURATION TO THE TERM OF THE REPAIR OR REPLACEMENT WARRANTY PROVIDED FOR HEREIN WITHOUT APPLICATION OF EXTENDED WARRANTY.
14. Limitations of Remedies.  WATER ACTIVITIES ARE, BY THEIR NATURE, HAZARDOUS. USERS OF SEA EAGLE BOATS, INC.’S PRODUCTS ASSUME ALL RISK AND LIABILITY WHATSOEVER RESULTING DIRECTLY OR INDIRECTLY FROM THE USE OF SUCH PRODUCTS, WHETHER USED SINGULARLY OR IN COMBINATION WITH OTHER EQUIPMENT, INCLUDING ALL RISK OF BODILY INJURY OR DEATH AND WHETHER ARISING IN CONTRACT OR TORT OR OTHERWISE, AND SPECIFICALLY INCLUDING INCIDENTAL, SPECIAL, AND CONSEQUENTIAL DAMAGES. REMEDIES FOR BREACH OF CONTRACT ARISING BY IMPLICATION OR OPERATION OF LAW, EXCEPT AS OTHERWISE PROVIDED HEREIN, ARE EXCLUDED. YOUR BOAT SHOULD ONLY BE OPERATED WITHIN THE US COAST GUARD APPROVED MAXIMUM CAPACITY RATINGS AS STATED ON THE BOAT.
15. Restrictions on Limitations and Disclaimers. SOME STATES MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION OF THE DURATION OF IMPLIED WARRANTIES. THEREFORE, SOME OR ALL OF THE LIMITATIONS AND/OR EXCLUSIONS OF WARRANTIES AND REMEDIES SET FORTH ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY, FROM STATE TO STATE.
16. This warranty is void in the following circumstances:Any engine larger than the maximum rated horsepower or weight for the boat is used on the boat.Boat is used in any activities that are in violation of U.S. Coast Guard Regulations, Federal, State, or any other governing law in the area where the boat is used.

*3 year term applies to non-commercial use.

You can typically expect your Sea Eagle to be delivered by Fedex, UPS, or USPS and arrive within 7-9 business days, depending on your location and product availability. The Inflatable product will be packaged in a large shipping box. See our Shipping Policy for more info.

At openairlifestyles.com, we want your shopping experience to be simple and worry free. If something isn’t quite right, our return and refund process is designed to be clear, fair, and hassle free. 

Occasionally mishaps may occur. We believe all issues can be resolved fairly, if given a chance. If you have any concerns that need corrected, please contact us to discuss and we will work together to resolve them.

Returns:

• You may return most items within 30 days of the delivery date.
• Unfortunately, we are unable to accept returns submitted after 30 days.
• If the item is defective or incorrect, we’ll get the item back and either replace it or issue a refund.
• Changed your mind, no problem, any returns for unused items in original packaging are accepted within 30 days. You’ll be responsible for the shipping both ways. Once we receive and inspect the returned item and everything is in the same condition as when shipped, we’ll issue a refund for the product (minus any shipping fees).
• If your item arrives broken, malfunctioning, or with missing parts, please contact us within 30 days of delivery. We’ll arrange a return, resend missing parts, or make it right at no cost to you. Please contact us ASAP and provide the order information and any pictures so we can understand what is going on. Once the item is shipped back and inspected, we’ll either send a replacement or issue a refund.
• Once your return is received and approved, we’ll notify you via email. Refunds are typically issued to your original payment method within 3-4 business days.
  Please note: Your bank or card provider may take additional time to post the refund. If you haven’t received your refund after 7 business days, feel free to contact us at support@openairlifestyles.com.

Restocking Fees:

• Some returns may be subject to a restocking fee, depending on the product and reason for return. We’ll always inform you in advance if this applies.

Questions:

We're here to help! For any return or refund inquiries, reach out to our Customer Support team at support@openairlifestyles.com.

Or give us a call at 1.888.625.6055